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Frequently Asked Questions

Answers to the questions we hear most often from traders evaluating Trade Fortune AI. If you don't find what you're looking for here, our team is happy to help directly.

What exactly does Trade Fortune AI do?

Trade Fortune AI aggregates market data and account information across supported exchanges into a single interface, giving you unified visibility into positions, exposure, and risk. It is designed to help you make more informed, capital-efficient decisions rather than to execute trades on your behalf.

Do I need to connect my exchange accounts?

Yes. To provide unified visibility, Trade Fortune AI needs read access to your exchange accounts via API keys. We recommend using keys with trading and withdrawal permissions disabled wherever your exchange supports that option, so access remains limited to data retrieval.

Which exchanges are supported?

We support a growing list of major exchanges. The exact list depends on your account tier and region, and it changes as we add integrations. Reach out to our team via the contact page for the current, up-to-date list relevant to your setup.

Is Trade Fortune AI a trading bot or does it place trades automatically?

No. Trade Fortune AI is an intelligence and monitoring layer, not an automated execution system. Decisions and order placement remain in your hands; we focus on surfacing the information you need to act on with confidence.

How is my API key information kept secure?

API credentials are stored using industry-standard encryption practices and are only used to retrieve the account and market data required to power your dashboard. We do not share credentials with third parties. For full details, please see our Privacy Policy.

What does "capital-efficient, risk-adjusted" actually mean in practice?

It means the platform is built to help you see exposure and utilization across accounts side by side, so you can identify concentration, idle capital, or uneven risk allocation more quickly than checking each exchange separately.

Is there a free trial or demo available?

Availability of trials or demos can vary. The best way to get current details on access options is to submit a request through our contact form or the request access form on the homepage, and our team will follow up with next steps.

Who is Trade Fortune AI built for?

Trade Fortune AI is designed for traders and portfolio managers who operate across multiple exchanges and want a consolidated view of their activity, rather than switching between separate dashboards to piece together the full picture.

Can I use Trade Fortune AI on mobile devices?

The platform is built with a responsive interface so you can review your dashboard from a mobile browser. For the most detailed monitoring sessions, we generally recommend a larger screen.

How do I get help if I run into an issue?

You can reach our team through the contact page. Please include as much detail as possible about the issue you're experiencing so we can assist you efficiently.

Does Trade Fortune AI provide financial or investment advice?

No. Trade Fortune AI provides data aggregation and monitoring tools. Nothing on this site or within the platform should be interpreted as financial, investment, or trading advice. All trading decisions and their outcomes remain your responsibility.

How do I cancel or close my account?

You can request cancellation of your account at any time by contacting our team through the contact page. We'll confirm the details and any relevant terms that apply to your specific plan.

Still have questions?

We're glad to help directly

Get in touch with our team and we'll get back to you with the details you need.

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